FAQ

1. **How do I place an order?**

   To place an order, browse through our collection, select the desired item, choose the size and color (if applicable), and click on the "Add to Cart" button. Once you have added all your items, proceed to the checkout page and follow the prompts to complete your order.

 

2. **What payment methods do you accept?**

   We accept various payment methods, including major credit cards (Visa, Mastercard, American Express), PayPal, and sometimes other online payment platforms. You can choose your preferred method during the checkout process.

 

3. **Do you offer international shipping?**

   Yes, we offer international shipping to many countries. During the checkout process, you can select your country for shipping options and fees. Please note that customs duties and taxes may apply and are the responsibility of the recipient.

 

4. **What is your return/exchange policy?**

   We have a flexible return/exchange policy. If you receive an item that doesn't fit or meet your expectations, you can initiate a return or exchange within a specified timeframe (usually 30 days from the delivery date). Please refer to our Returns/Exchanges page for detailed instructions.

 

5. **How long does shipping take?**

   Shipping times can vary depending on your location and the shipping method chosen. Generally, domestic orders arrive within 3-7 business days, while international orders can take 7-21 business days. You'll receive a tracking number once your order is shipped, allowing you to track its progress.

 

6. **Can I cancel or modify my order?**

   We strive to process and ship orders as quickly as possible. If you need to cancel or modify your order, please contact our customer support team immediately. We'll do our best to accommodate your request, but once an order is processed, changes may not be possible.

 

7. **What if an item is out of stock?**

   If an item you want is currently out of stock, you can sign up for email notifications to be informed when it becomes available again. Additionally, our inventory is regularly updated, so you may find similar styles or alternatives that you'll love.

 

8. **How do I contact customer support?**

   You can reach our customer support team by phone, email, or through our website's live chat feature. We're here to assist you with any questions, concerns, or issues you may have.